Clients reserve the right to cancel their NZ Migration Agreement within 48 hours of signing the Agreement. Any monies paid by the Client within that 48 hours, prior to cancellation will be refunded in full.
NZ Migration guarantees that should your application be declined for any reason, other than a medical condition, criminal conviction, the provision of false documentation, failure to provide evidence of experience or of funds, or where there is change in government policy; NZ Migration will refund the fee or a portion thereof; less processing costs & payment fees.
Clients requiring cancellation and/or refund after the first 48 hours will be refunded at the sole discretion of NZ Migration using a fair and reasonable judgement on a case-by-cash basis, with NZ Migration retaining the right to deduct processing fees and costs to work performed for the client.
NZ Migration abides by the currency conversion as provided by the bank at time of receipt of funds transaction. In the case of a refund, NZ Migration will refund the NZ dollar amount received, regardless of fluctuations in exchange rates between currencies.